Zombies are not just people. Verizon proves it.

          While many of us are, myself included, are tethered to our cell phones, smart devices and tablets, it seems one wireless provider is mindlessly attempting to get rid of its customers.  Starting January 15,2012, Verizon will begin charging it’s customers a $2.00 convenience fee.  They will collect this fee for its customers to pay their bill on-line.  It seems that Verizon is following Sprint in an effort to get its customers to sign up for auto-payments.

Yes Verizon Sir, thank you may I have another!

            Now if you are like me the last thing you want is for some zombie corporate beast to have access to your personal back account and have the ability to take money from it.  This is especially nerve racking when you know the bill can vary month to month based on plan and usage but also that Verizon admitted that it overcharged 15 million customers which got Verizon almost $100 million in fees.

How come if I mail a paper check in I am not charged a fee? Having my bank pay you directly, auto pay or even having a credit card that has banking features pay you.  I can got to one of your staffed stores and pay your underpaid zombies with out a fee yet you pay them, and for that storefront?  But I can go to the web site, schedule a payment and I have to pay $2.00 for that transaction.

            I would complain about the cost of it all but it is really the principle of the whole thing. I can understand why my mortgage company charges when I call in a check by phone but when I make an on-line payment what human interaction am I paying for, or should I say zombie interaction?

            Verizon customer contact the federal regulators and let them know about this injustice, also make sure your voices are heard to Verizon.  I know right now I am reviewing other wireless companies.